Term and condition
These Terms and Conditions (“Terms”) govern your use of the services provided by Sanderson Movers (“we,” “us,” “our”), located at 13832 Bay St, Sanderson, FL 32087. By accessing and using our website and services, you agree to abide by these Terms and Conditions. If you do not agree to these Terms, please do not use our services or website.
1. Services Provided
Sanderson Movers offers professional moving services, including local and long-distance residential moves, commercial moves, storage solutions, and more. Our services are outlined on our website, and we reserve the right to modify or discontinue any service at our discretion.
2. Booking and Reservations
To book our services, you must provide accurate and complete information regarding your move, including details of your belongings, the moving date, and any other relevant information. You may reserve our services via our website or by contacting our customer service team. A deposit may be required to confirm your reservation, and final payment is due on the day of the move.
3. Payment and Fees
The total price for our services will be determined based on the scope of work, including the time required, the distance of the move, and any additional services requested (e.g., packing, storage). We accept payment by credit card, bank transfer, or cash. Additional fees may apply for extra services, such as disassembly or packing of items, or for any changes to the agreed terms after booking.
4. Cancellations and Refunds
If you need to cancel or reschedule your move, please notify us at least [insert number] days prior to your scheduled moving date to receive a full refund of your deposit. Cancellations made less than [insert number] days before the scheduled move may incur a cancellation fee. Refunds are provided at the company’s discretion, depending on the circumstances of the cancellation.
5. Customer Responsibilities
It is your responsibility to ensure that the items being moved are properly packed, accessible, and ready for transport. You must inform us of any specific requirements regarding the handling of fragile, valuable, or oversized items. Sanderson Movers is not responsible for any damage caused to items that were improperly packed or concealed damage that was not disclosed before the move.
6. Insurance
We provide limited liability insurance coverage for your move. This coverage is based on the value of the items being moved and the services provided. If you require full-value protection, additional insurance may be purchased from a third-party provider. Please contact our team for more information about insurance options.
7. Moving Day Expectations
On the day of your move, our team will arrive at the agreed-upon time. You are responsible for ensuring that the property is accessible and clear of any obstacles that may impede the movers. If there are any delays or issues caused by circumstances beyond our control (e.g., weather, traffic), we will make every effort to resolve them, but we are not liable for delays.
8. Liability Limitations
While we take every precaution to handle your items with care, Sanderson Movers is not liable for damage to items resulting from their inherent nature (e.g., fragile items, furniture scratches, or wear). We are also not responsible for any damage caused by external factors such as accidents or natural disasters.
9. Prohibited Items
We do not move hazardous materials, explosives, perishable goods, or any illegal items. You must ensure that none of the items you request to move fall under these categories. Sanderson Movers reserves the right to refuse the transport of any items deemed unsafe or prohibited by law.
10. Privacy Policy
Your privacy is important to us. We collect and use your personal information to provide the services you have requested and to improve your customer experience. For more information about how we protect and handle your data, please refer to our Privacy Policy [link to Privacy Policy].
11. Changes to Terms and Conditions
Sanderson Movers reserves the right to modify, update, or revise these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these Terms regularly to stay informed of any updates.
12. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the matter amicably. If a resolution cannot be reached, the dispute will be settled through binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration or litigation will take place in the state of Florida.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any legal action or proceeding related to these Terms shall take place exclusively in the courts located in Florida.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Sanderson Movers
13832 Bay St, Sanderson, FL 32087
Email: info@sandersonmovers.com
Phone: +19047121164
